For Local Customer
  • Please give us the name of items and item codes that you wish to order via e-mail (info@virland.com), SMS (62-8157140314) or phone (62-8157140314, 62-22-5202396)
  • Don't forget to include your full name, address, zip code and phone number
  • We will give you the total including the shipping cost and our bank account info
  • Please transfer the payment to our bank account within the time period that we have determined
  • After you have made the payment, please confirm to us either by e-mail, SMS or phone
  • Your order won't be processed unless you have given us your payment confirmation
  • We will ship your order soon after the payment has been received

 

For International Customer
  • We could receive payment by bank transfer only
  • There will be an additional charge for bank clearance
  • The shipping cost will be depend on what shipping method you choose
  • We could arrange shipment using regular mail, EMS (Express Mail Service), UPS, DHL or any other private courier as long as the service available in our region

 

Pre-order
  • All of the pre-order items can be seen on pre-orders page
  • Any product enquiry beyond our pre-order list also welcome
  • We require a deposit for every pre-order we receive
  • The minimum amount for the deposit is 30% of the pre-order price
  • Pre-order item that has arrived in our inventory must be paid in full within 2 weeks since we gave the notification, if not we will apply the regular price to it
  • If after 1 month since the notification the arrived pre-order item still hasn't paid in full, we will cancel your order and your deposit will be lost
  • The release date of a pre-order item does not reflects its arrival date in our inventory
  • Due to manufacture process adjustment and or change of business/marketing policies made by the manufacturer, the description we have given earlier might be vary from the final product